Frequently Asked Questions

Q: Is the legend true? Did the City shut the haunt down and did people go missing?

A: Come see for yourself

 

Q: Do you charge for parking?

A: No

 

Q: What is included with every ticket?

A: Whether it be the general admission or the FAST/R.I.P. PASS... every ticket entitles you to the main attraction UNSPEAKABLE, an intense indoor attraction with special effects.

 

Q: How long does it take to go through?

A: This really depends on how fast you panic! UNSPEAKABLE is one of the most detailed haunted attractions in South Florida and we suggest you take your time to see everything.

 

Q: How long is the wait?

A: This changes from night to night. We recommend that you purchase your tickets online! Through our advanced online TIMED TICKETING SERVICE. This allows you to walk right into the line for the attraction instead of having to wait to purchase your tickets on-site and then have to wait to go through the attraction.

 

Q: What is TIMED TICKETING SERVICE?

A: TIMED TICKETING SERVICE is a system that ALL tickets purchased through in a time slot availability of your chose. EX: Tickets will be sold in one hr. slots (8:30-9:30) A LIMITED NUMBER OF TICKETS WILL BE SOLD FOR EACH TIME SLOT.

 

Q: What if I miss my ticket time or I am late?

A: IN ORDER TO REDUCE WAIT TIMES, YOU MUST ARRIVE DURING THE TIME SLOT INDICATED ON YOUR TICKET. IN THE EVENT YOU ARRIVE AFTER YOUR ALLOTTED TIME SLOT, YOU WILL BE ABLE TO JOIN THE NEXT AVAILABLE TIME SLOT THAT IS NOT SOLD OUT. FOR EXAMPLE, IF YOU HAVE TICKETS FOR THE 8:00-9:00 TIME SLOT AND ARRIVE AT 9:10, YOU WILL BE PLACED IN THE NEXT TIME SLOT HAVING AVAILABILITY (NOT NECESSARILY THE NEXT TIME SLOT).- IF YOU ARRIVE EARLY, YOU WILL STILL BE PLACED IN YOUR TIME SLOT FOR ENTRY.

 

Q: Can we take flash photos or video of your haunted house?

A: NO! UNSPEAKABLE is a very dark attraction and everyone especially the actor’s eyes adjust to the low light. When you flash your camera or video you are temporarily blinding the eyes of the actors. This will result in immediate ejection from the attraction with NO REFUNDS!!!! No recording, flash photography, flashlights or laser pens are permitted in the haunted houses. There will be photo ops outside of the haunt for your convenience FREE of charge. If you are media related please contact us so that arrangements and photos ops can be arranged.

 

Q: Will the actors touch us?

A: Yes, our actors will come close and touch to enhance the scare, our actors are highly trained and professional. They will not touch you inappropriately.

 

Q: Is there any specific dress requirement to go through UNSPEAKABE Haunted Attraction?

A: NO, Except that we recommend that you do not wear white or expensive clothing. During your journey it is possible that you might inadvertently or accidently come in contact with one of our performers or a prop or decoration that has make up or stage blood on them. While it is all water soluble, it is more practical to avoid this type of clothing.

 

Q: How many victims can go through UNSPEAKABE Haunted Attraction at a time?

A: Normally, patrons go through in groups of 5. This is to enhance your experience, unlike major theme park conga lines.

 

Q: Are costumes permitted?

A: No, Costumes and masks are NOT permitted due to safety concerns.

 

Q: Does UNSPEAKABLE change from year to year?

A: YES! The haunted attraction goes through more upgrades and changes than any other haunted attraction around! Detail, animatronics, new sets, and new technology are added each year to insure that UNSPEAKABLE stays one of the scariest haunts in the South Florida area.

 

Q: What happens if it rains?

A: UNSPEAKABLE will stay open rain or shine. In the unlikely event of server storms, bad weather or hurricanes, UNSPEAKABLE does shuts down for safety reasons, all tickets will be able to be redeemed on the next night opened.

 

Q: Does your attraction have security?

A: UNSPEAKABLE has a fully trained security staff that keeps watch over you. We also have Detailed Officers / Sheriff Department each night for added security measures.

 

Q. Will I be wanded?

A: Yes, “wanding" is the process of manually scanning a person for metallic objects on their person with a "wand" that squeals when in proximity to electromagnetically "reflective" or metal objects possibly hidden under a person’s clothes. This insures the safety for all.

 

Q: Can we be thrown out of UNSPEAKABLE?

A: YES! We do not tolerate vulgar language, pushing, inappropriate behavior, weapons of any kind, alcohol, drugs, etc. This is done for your safety and the safety of our workers. If warned and the problem proceeds, the guest will be asked to leave WITHOUT a refund and sent home [possible in a body bag]

 

Q: Does USPEAKABLE have the right to refuse my entry?

A: YES, if Security or POLICE feel you are in any way acting inappropriate or intoxicated, YOU WILL NOT BE PERMITTED in the attraction and asked to leave.

 

Q: Is there an age limit to get in?

A: NO, however due to the graphic nature it is not recommended for small children. While children under 14 must be accompanied by a parent or guardian, there will be no refunds after a ticket is purchased and a patron has entered the Attraction for ANY REASON. We have had young children go through and have a great time and adults who go through and are in tears and shock, you’re the parent, and you be the judge.

 

Q: Are Pets Allowed?

A: Sorry, Pets are NOT Permitted and sorry not even dogs. We are animal lovers, but it is just not a place for them as our sets can be a danger to animals and we want to keep them safe.

 

Q. How many actors are in the house at one time?

A. We have between 30-40 actors scaring you each night.

 

Q: Do you have group discounts?

A: Yes, email us at grouprates@UnspeakableHaunt.com or call 954-123-4567

 

Q: I want to do a story on your attractions how do I?

A: Yes, email us at Info@UnspeakableHaunt.com or call 954-123-4567